All services must be paid in full at the time of booking in order to reserve your appointment date and time.

• Clients may reschedule one time at no charge with 48 hours notice before their appointment.
• Requests made within less than 48 hours move into the late cancellation policy.

If client is unavailable at the scheduled appointment time and cannot be reached within 15 minutes:

• Appointment is marked No Show
• 100% of payment forfeited
• New booking required

Clients must ensure access to the home at the scheduled appointment time. If I arrive and cannot access the property:

• Appointment treated as No Show
• No refund issued

Each reset service includes a designated time block. If the project exceeds the allotted time due to volume of items, unexpected conditions, or expanded scope:

• Additional time billed at $50 per hour
• Additional time must be approved by client before continuing

Monthly memberships are billed automatically. Missed recurring appointments with less than 24 hours notice:

• Visit is forfeited
• OR rescheduled based on availability at my discretion